Black Money Business Jobs : Part-time Work from Home Opportunity

Discussion in 'Black Money Business Jobs' started by mamma31, Jan 12, 2007.

  1. mamma31

    mamma31 Member MEMBER

    Jan 1, 2007
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    Customer Service - Part-Time Work from Home Opportunity
    Note: To be considered for this position, please read this entire section carefully.

    1-800-FLOWERS.COM's customer service center, recent winner of the Global Call Center of the Year Award, is now hiring customer service-oriented individuals to work from the comfort and convenience of their home office. These employees serve as the first contact customers have with the company.
    We are looking for part-time, PC-savvy individuals who live in the following states: Arizona, Florida, New Mexico, Oklahoma, Ohio, New York, Texas, Virginia and Nevada. Successful candidates must have their own PC with reliable high-speed Internet connection, a dedicated telephone line for incoming calls, and be able to type 35 words per minute. Prior call center experience preferred. Applicants must be 18 years of age or older and have a high school diploma or GED to apply. Good typing, writing, spelling and math skills, with strong communication skills required.

    Scheduling Requirement
    The 1-800-FLOWERS.COM workload is dependent upon the number of customers that are placing orders. We typically have a steady flow of workload; however, during peaks periods such as Thanksgiving, Christmas, Valentine’s Day and Mother’s Day our workload increases significantly. We refer to these periods as our “Gold Rush Periods.” During Gold Rush Periods, we require our Home Agent Specialists to extend their hours from 6-10 hours per week to a minimum of 25 to 40 hours per week. Based on your availability, there is a possibility that you could work many more hours during the “Gold Rush Period.”

    Work Schedule (2007)
    Non-Peak Work Months: January, March, and June through November
    Non-Peak Work Hours Per Week: 6 Hours Minimum, 10 Hours Maximum
    Peak (Gold Rush) Work Months: December, February and May
    Peak Mandatory Work Hours: 25 - 40 Hours per week
    Peak Mandatory Work Dates By Month:
    Monday, December 11, 2006 - Sunday, December 30, 2007
    Monday, February 5, 2007 - Sunday, February 17, 2007
    Monday, May 7, 2007 - Sunday, May 20, 2007

    Hardware and Software Specifications
    Workstation Minimum Requirements.
    Desktop Computer: Pentium III 300 MHz or better.
    Operating System: Windows XP Professional or Home Edition
    Memory: Minimum 256 MB available RAM
    PC Sound: Required w/speaker
    Modem: DSL or Cable
    Video Card: Standard - Recommended 8 MB video card
    Hard Drive: 4 GB IDE Hard Drive (larger is better)
    Monitor: 17" monitor - Highly recommended
    Microsoft Internet Explorer: (6 or later) with 128-bit encryption. Windows Update.
    Antivirus Software: Norton Anti-Virus software with current and updated virus definitions
    Microsoft Office: including Microsoft Word and Excel
    Adobe Acrobat reader (free download available at the Adobe Web site)
    AIM: (free download available at
    Dedicated Phone Line: Land line for work during schedules shifts.
    Telephone set: Must be a corded traditional telephone. No cordless, cellular/wireless, or VoIP (e.g., Optimum Voice, Vonage, AT&T, CallVantage).
    Internet Account: Subscription to a reliable high-speed ISP which has bi-directional speeds of 128K or more and which is neither a wireless nor satellite connection. A wireless connection within the confines of your home is acceptable as long as your DSL or cable connection is "hard-wired".
    Office Furniture: A sturdy desk and a comfortable sturdy chair at a comfortable height with adequate back support. (5 legged chair highly recommended)
    Battery Backup: UPS/Battery Power Supply including surge protection
    Headset: A corded headset with a noise-canceling microphone. The headset must be corded and plug into a corded telephone to allow you to work hands-free.
    Printer: Printer (color is better)
    If you meet the following requirement so far, apply here:
    Start the application process by putting in your email address and clicking create and start