Computers - Software Hardware : Dell Computers - Rock Bottom

Discussion in 'Science and Technology' started by BlackSunlight, Apr 28, 2013.

  1. BlackSunlight

    BlackSunlight Well-Known Member MEMBER

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    I remember a time when DELL was considered the "Rolls Royce Of Computers". When I got my first computer back in '96 (which, BTW, wasn't a DELL) I didn't know anything about them. Then, a couple of months after I got my first PC, I heard about this company called DELL that suppose to be the best. The reason I found out about them late is because they never did any TV-advertisements back then (or, at least, I never seen any). Their ads would primarily be in computer-magazines and such. When I learned of that it was impressive to me. What I found even more impressive was their reputation on how well they backed-up their products. DELL had the rep back in the day that if a customer (who is still under warranty) ever needed a repair, all they would have to do is call DELL-support and by the time they're about to hang the phone up the repair-technician would be knocking on the door. Yep, they had it going on like that.

    So, many years later ('04 to be exact), I was finally able to afford a high-power XPS that I still have to this day (in fact, it's what I'm using now). And, back then, it and DELL more than measure up to all the hype. However, in the last few years, since the company got its India thing going, my experience with DELL has been atrocious. Believe me, I can run-down a list. So it didn't really surprise me these testimonial-complaints about their service...












    http://www.consumerreports.org/cro/...ll-computer-lawsuit-/16952110001/40916107001/

    I even ran across this…

    http://www.ihatedell.net/forum/phpBB3/index.php

    that’s right, an actual forum dedicated to the putting-down of DELL… d*mn. :lol:

    How it looks to me is that it was Americans who made DELL what it is the Michael Dell turned around and gave everybody his *** to kiss. They have fell-off big time.

    Anyway, I'm one of those who are cutting-off DELL also. Over the 16 years since I bought my first PC I developed enough savvy to build my own and that's what I'm gonna do this summer.
     
  2. Omowale Jabali

    Omowale Jabali The Cosmic Journeyman PREMIUM MEMBER

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    I have run computer labs in classrooms using Dell computers and they were the first ones to crash. It may have more to do with using older Windows operating systems and incompatible software.
     
  3. Omowale Jabali

    Omowale Jabali The Cosmic Journeyman PREMIUM MEMBER

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    What operating system are you using?
     
  4. jamesfrmphilly

    jamesfrmphilly going above and beyond PREMIUM MEMBER

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    :11100: apple support is very good…..
     
  5. Gorilla

    Gorilla Well-Known Member MEMBER

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    Lenovo is a pretty good pick.

    I think the main appeal with consumers about Dell is the level of support they think they're getting or that they can buy.
     
  6. jamesfrmphilly

    jamesfrmphilly going above and beyond PREMIUM MEMBER

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    :10500:i'm the only mac user in the place?
     
  7. Omowale Jabali

    Omowale Jabali The Cosmic Journeyman PREMIUM MEMBER

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    That's why I said it may have to do with using older operating systems. Most schools I know are using Windows XP in their classrooms, with a few Mac Stations.
     
  8. Gorilla

    Gorilla Well-Known Member MEMBER

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    Nah. I've got a Macbook as my only laptop. I probably won't be buying another Apple product though since most of the current line up is not meant to be upgraded or serviced by the owner.
     
  9. Gorilla

    Gorilla Well-Known Member MEMBER

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    I think it's starting to impact everyday people too. Eventually that battery the machine will come with has to be replaced but you can't do that easily anymore like my 2007 MB can. People can't get a little more mileage out their computer by adding a bit more ram (its soldered now) or upgrading the hard drive (glued in, haha). My next machine will probably be a Lenovo.
     
  10. Gorilla

    Gorilla Well-Known Member MEMBER

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