Support : Are you having trouble adding / viewing video in threads?

Destee

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Jan 22, 2001
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Thank you Brother @jamesfrmphilly ... I am repeating your same video below. Does it play for you, when I post it? Is the experience any different when you're logged in or logged - for example - can you play the videos if you are not logged in?





The fact that it is intermittent on your end, it might play and it might not - does suggest it is a local issue, within your own browser.

Are you familiar with clearing cache and cookies on Safari?

Here are instructions for it specifically :




You might want to try that (if you have not already).

What version of Safari are you using (is it up to date)?

Please don't be put off by my questions.

It's hard to resolve what I cannot see and your answers help me try to see better.

Thank you Brother James.

Love You!

:heart:

Destee
 

jamesfrmphilly

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Jun 18, 2004
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the videos play alright in facebook. it was fine until you changed things.
i'm always logged in. remember, they will not play for ogoun and others. it is not just me.

i copy and paste the video link.
in the old system there was a icon in the top row that allowed you to put a video in.
it is gone in the new set. maybe you can bring that back.

i cannot play your post either.
17314
 

jamesfrmphilly

Well-Known Member
PREMIUM MEMBER
Jun 18, 2004
41,519
13,679
north philly ghetto
Occupation
retired computer geek
Thank you Brother @jamesfrmphilly ... I am repeating your same video below. Does it play for you, when I post it? Is the experience any different when you're logged in or logged - for example - can you play the videos if you are not logged in?





The fact that it is intermittent on your end, it might play and it might not - does suggest it is a local issue, within your own browser.

Are you familiar with clearing cache and cookies on Safari?

Here are instructions for it specifically :




You might want to try that (if you have not already).

What version of Safari are you using (is it up to date)?

Please don't be put off by my questions.

It's hard to resolve what I cannot see and your answers help me try to see better.

Thank you Brother James.

Love You!

:heart:

Destee


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