Support : Are You Having Problems with the Site - Loading Slow - Anything?

[Destee]

Thank you Brother jamesfrmphilly

I don't have a Mac or Safari ... but i will try to replicate the error and resolve it.

The image i shared above does not show the issue you are seeing, so it's gonna be a challenge.

I will update this thread as soon as i know more.

Love You!



Destee

 

[Destee]

Brother jamesfrmphilly ... check the page now and let me know if it is displaying properly please.



Destee

 

[Destee]

1. 2 minutes ago - jamesfrmphilly:
   loads ok when i am not signed in. as soon as i sign in thread loads super slow...
2. 4 minutes ago - jamesfrmphilly:
   also the thread loads very slowly
3. 4 minutes ago - jamesfrmphilly:
   it formats when i am not sighed in. as soon as i sign in all formatting disappears and i get a mess all run together...

Okay Brother jamesfrmphilly

It sounds like a local browser cache / cookie issue.

Try following the steps in this article to clear your browser's cache and cookies, then login again :

https://kb.wisc.edu/helpdesk/page.php?id=45060

Let me know if it resolves the issue.

Posting here because off-site links are not allowed in shout box.

Love You!



Destee

 

[jamesfrmphilly]

cleared browser. did not work. chrome or safari. soon as i login i get a mess.

 

[Destee]

cleared browser. did not work. chrome or safari. soon as i login i get a mess.

Okay Brother James ... please do the same again ... clear your browser's cache and cookies.

I have made another change that might fix it for you.

Let me know if it is better, after doing the above again.

Thank You!

Destee