Not Receiving Emails From Community


Greetings Family,

Some Members have brought to our attention, that when a thread they are subscribed to, is posted to, they are NOT receiving those email notices. If you are having this problem too, please let us know. If you are receiving the email notices, let us know that too, please.

For those not receiving the notices, follow the steps below, to be sure that your settings are correct.

1. Go to your control panel (http://destee.com/forums/usercp.php) and click on Edit Options (http://destee.com/forums/profile.php?do=editoptions). You'll see a screen like below:

http://destee.com/images/notifications.jpg

2. Make sure you have chosen ... Instant Email Notification ... if that's what you want.

3. Move down the page, and click the SAVE CHANGES button.

That's it. You should begin receiving the message notifications via email.

If you do the above, and continue to have problems, please post them in this thread.

Thanks!

Purplemoons

Brother Clyde,

Tech support has sent an email test, from the community, to your email address.

It should look like this:

Subject: vBulletin Email Test

You are receiving this email because your email address was entered as an email test at Black People | African Americans | Destee.

The first step of this email test script has been completed. However, a formatting test is still necessary:

A paragraph break.
A single line break.

Another paragraph break.
Another single line break.
Another single line break.

If the above lines look correct, you are finished. The email features on your server are setup correctly.
If this email is run together on one line, there is possibly a configuration error with your mail server. Please ensure it is configured correctly.

Tech support confirms the email was sent, and is working fine on this end.

If you've received this email, please let me know. If you haven't, its possible the problem may be on your end.

I apologize for the inconvience! We are looking into it, and trying to resolve it the best we can.

Thank you for your patience!:love:

:heart:

Brother Clyde,

Tech support has sent an email test, from the community, to your email address.

It should look like this:

Subject: vBulletin Email Test

You are receiving this email because your email address was entered as an email test at Black People | African Americans | Destee.

The first step of this email test script has been completed. However, a formatting test is still necessary:

A paragraph break.
A single line break.

Another paragraph break.
Another single line break.
Another single line break.

If the above lines look correct, you are finished. The email features on your server are setup correctly.
If this email is run together on one line, there is possibly a configuration error with your mail server. Please ensure it is configured correctly.

Tech support confirms the email was sent, and is working fine on this end.

If you've received this email, please let me know. If you haven't, its possible the problem may be on your end.

I apologize for the inconvience! We are looking into it, and trying to resolve it the best we can.

Thank you for your patience!:love:

:heart:




PurpleMoons and Tech Support,

Did not the receive the test e-mail, checked several times but nothing has been received, however, I am getting e-mails from other sources.

Brother Clyde,

i've just learnt that the main web address is "webmaster@destee.com."
This should be surfice in your endeavers. I sincerely hope this helps.

Please keep me informed of the outcome!:love:

:heart:

Brother Clyde,

i've just learnt that the main web address is "webmaster@destee.com."
This should be surfice in your endeavers. I sincerely hope this helps.

Please keep me informed of the outcome!:love:

:heart:




Thanks again Purple, I will keep you posted here rather than a continuation of PM's.

Brother Clyde ... i've just sent you two different emails ... one from the forum ... and one from my own email address.

They say the following :

Subject : Test Email From Destee

Peace and Blessings Brother Clyde,

Please let me know if you receive this email.

Much Love and Peace.

--
Destee
http://destee.com

We're just not sure why you are not receiving email updates. We've checked everything we can see to check. Verified that the email notices are going out (i actually turned mine on, so i could see, and turned it back off, as the notices were filling up my box).

We've verified that your own settings, here on the forum, are correct.

So i'm just not sure why you aren't receiving emails from us.

By sending the two emails above ... will tell us if any "destee.com" email is able to get to you.

I'm wondering, do you have a spam folder, where the mail may be going?

We're kinda stumped on this one, it's so isolated, only happening to you (i think).

Family ... if you're not receiving emails from the community, that you expect to receive, please let us know.

If you are receiving them, let us know that too.

This will help us trouble-shoot the problem ... knowing if it is just one person, or many.

Don't worry Brother Clyde ... we've not given up.

Love You!

:heart:

Destee

Brother Clyde ... i've just sent you two different emails ... one from the forum ... and one from my own email address.

They say the following :

Subject : Test Email From Destee

Peace and Blessings Brother Clyde,

Please let me know if you receive this email.

Much Love and Peace.

--
Destee
http://destee.com

We're just not sure why you are not receiving email updates. We've checked everything we can see to check. Verified that the email notices are going out (i actually turned mine on, so i could see, and turned it back off, as the notices were filling up my box).

We've verified that your own settings, here on the forum, are correct.

So i'm just not sure why you aren't receiving emails from us.

By sending the two emails above ... will tell us if any "destee.com" email is able to get to you.

I'm wondering, do you have a spam folder, where the mail may be going?

We're kinda stumped on this one, it's so isolated, only happening to you (i think).

Family ... if you're not receiving emails from the community, that you expect to receive, please let us know.

If you are receiving them, let us know that too.

This will help us trouble-shoot the problem ... knowing if it is just one person, or many.

Don't worry Brother Clyde ... we've not given up.

Love You!

:heart:

Destee




Destee,

The one e-mail I received and replied to came from your Yahoo address. I did not receive the other e-mail sent from the forums/site.

I do have AT&T checking on spams, folders etc...They will get back to me, hopefully by tomorrow. Besides checking on this address: Webmaster@Destee.com, AT&T will check all e-mail addresses found from domain: Destee.com, to ensure allowance and no blocking.

For your information, the problem began to occur after the site came up, not before the site went down.

And thank you for not giving up, I will not worry....too much:)

Destee,

The one e-mail I received and replied to came from your Yahoo address. I did not receive the other e-mail sent from the forums/site.

I do have AT&T checking on spams, folders etc...They will get back to me, hopefully by tomorrow. Besides checking on this address: Webmaster@Destee.com, AT&T will check all e-mail addresses found from domain: Destee.com, to ensure allowance and no blocking.

For your information, the problem began to occur after the site came up, not before the site went down.

And thank you for not giving up, I will not worry....too much:)



Thank You Brother Clyde.

Yes, i sent a 3rd email from my yahoo address, just to check.

It does appear that no emails from destee.com are getting to you.

Thanks for checking with your email provider, maybe they can give us some insight.

Please do let us know what they say, and i'll continue to try and figure it out over here.

Love You!

:heart:

Destee

Thank You Brother Clyde.

Yes, i sent a 3rd email from my yahoo address, just to check.

It does appear that no emails from destee.com are getting to you.

Thanks for checking with your email provider, maybe they can give us some insight.

Please do let us know what they say, and i'll continue to try and figure it out over here.

Love You!

:heart:

Destee




Will do Sister Destee, love you too!

Destee, PurpleMoons and Tech Support

According to the e-mail specialist at AT&T, they will know something within 72 hours from today, and this isn’t a rare problem. They asked if test mail could be forwarded from webmaster@destee.com, every other day or so during this interim period.

Again, thanks for your patience…Clyde

Destee, PurpleMoons and Tech Support

According to the e-mail specialist at AT&T, they will know something within 72 hours from today, and this isn’t a rare problem. They asked if test mail could be forwarded from webmaster@destee.com, every other day or so during this interim period.

Again, thanks for your patience…Clyde




Brother Clyde ... thank you for this update.

Yes, you can send them a test email, from webmaster@destee.com, by following these steps:

1. Come to this thread, and at the top, you'll see ... THREAD TOOLS ... click it.

2. You'll see the option ... EMAIL THIS PAGE ... click it.

http://destee.com/images/email_page.jpg

3. You'll be taken to a page, where you can enter the email address they want you to send the test to, along with whatever subject necessary (perhaps a support ticket reference number, test, etc.), as well as any additional information you'd like to include.

4. Those emails will be sent from webmaster@destee.com, and you can send them as often as necessary.

If there's more we can do, just let us know.

Thanks again for the update, and please continue to share with us.

Much Love and Peace.

:heart:

Destee

Thank you Sister Destee for all your help!

Brother Clyde ... i am still working to resolve this issue.

Please let me know when you begin receiving emails from us again.

Thanks.

:heart:

Destee

Brother Clyde ... i am still working to resolve this issue.

Please let me know when you begin receiving emails from us again.

Thanks.

:heart:

Destee




Yes Sister Destee, I will respond back immediately when the problem is resolved. Still waiting on AT&T and test e-mail still not received.

Sisters Destee and PurpleMoons,

Threads are now showing up at my e-mail address. I have not received a notice from AT&T, yet, so I am unclear on the source of correction and/or the problem. Any information from AT&T will be shared immediately...thanks so much for your unwavering support!

Sisters Destee and PurpleMoons,

Threads are now showing up at my e-mail address. I have not received a notice from AT&T, yet, so I am unclear on the source of correction and/or the problem. Any information from AT&T will be shared immediately...thanks so much for your unwavering support!



Brother Clyde ... this is wonderful news !!! Whew !!!! :toast:

Thanks for all of your patience, and keep us updated!

If you have any more problems, please let us know.

Much Love and Peace.

:heart:

Destee

Brother Clyde ... this is wonderful news !!! Whew !!!! :toast:

Thanks for all of your patience, and keep us updated!

If you have any more problems, please let us know.

Much Love and Peace.

:heart:

Destee





Sister Destee,

It is a great relief, to say the least, thank you kindly, however I did shout to Purple to send a PM, would you be so gracious in her absence, pretty please:heart:

Sister Destee,

It is a great relief, to say the least, thank you kindly, however I did shout to Purple to send a PM, would you be so gracious in her absence, pretty please:heart:



Haay Brother Clyde!

I saw you're request in the shoutbox and sent you an email. I'm guessing you didn't get it?:em16:

:heart:

Haay Brother Clyde!

I saw you're request in the shoutbox and sent you an email. I'm guessing you didn't get it?:em16:

:heart:




Purple,

I did get the e-mail and shouted that back at you. I simply replied to your e-mail to let you know that I did get it. Are you still not in receipt of my reply back? If so, that is a problem Purple.

*smiling*

I rarely check my emails Brother Clyde. lol but i will go take a look right now.

:heart:

hahahahaha

Yessss, i got it! You are something else Brother Clyde!
You made me smile!:D

:heart:

hahahahaha

Yessss, i got it! You are something else Brother Clyde!
You made me smile!:D

:heart:





Okay Sister Purple, I did shout out to you today, not to laugh too hard:) Glad I could be of service, Lady!

Some Members have brought to our attention, that when a thread they are subscribed to, is posted to, they are NOT receiving those email notices. If you are having this problem too, please let us know.

Hotep SiS Purple and Destee

I have remained silent on this issue most likely because it does get over whelming at times receiving email notifications on threads responses.

However, I have not received notice for almost a year now. I DID turn off the notification then turned it back on maybe a month later. Never received notices tho and still do not....even tho...my settings are set to receive.

Why now:?: don't know..probably just cause the thread is here and to let you all know this is not an isolated issue. In addition, other life issues were going on that took precedence and that's why I never sought to rectify....months ago.

It is ok with me that I don't receive and...I would leave it active if it started working again....I think...:SuN018:

M.E.
:hearts2:

Thank you for bringing this to our attention, Sister True. Brother Clyde had to go through his isp to get the problem fixed.

I have no idea why this has happens. But if you decide you want the feature back, contact us and we will run an email test for you. If that doesn't work, you may want to try contacting you isp as well.

Love you!:kiss:

:heart:

Thank you for bringing this to our attention, Sister True. Brother Clyde had to go through his isp to get the problem fixed.

I have no idea why this has happens. But if you decide you want the feature back, contact us and we will run an email test for you. If that doesn't work, you may want to try contacting you isp as well.

Love you!:kiss:

:heart:

Now I'm curious...

I attempted to check my premium member status bout a month ago and was not able to see it. I'm sure I did the right things to see it..yet..it was not there.

Now I'm curious if an email was sent to me with notification of pending expiration. Was an email sent:??

If it was...I did not receive...


M.E.
:hearts2:

Now I'm curious...

I attempted to check my premium member status bout a month ago and was not able to see it. I'm sure I did the right things to see it..yet..it was not there.

Now I'm curious if an email was sent to me with notification of pending expiration. Was an email sent:??

If it was...I did not receive...


M.E.
:hearts2:

Sister True ... Hey Sweetie ... yes, once a Premium Membership has expired, i don't believe it leaves any evidence of it in your profile / control panel any longer. So you can't see what the date was that it expired, etc. Prior to its expiration though, emails are sent saying that it's about to expire.

Your Premium Membership actually expired 11/02/2008. So if you're looking for the email notification, it would have been sent some time prior to that date.

Your asking about this is making me have to respond publicly, admitting something that isn't really common knowledge. The Administrators and Moderators have fussed at me often, about letting Member's Premium Membership run beyond the amount of time they actually paid for. I've told them that i''m really trying to do better regarding this ... stopping the subscription when i'm suppose to ... and stuff ... but, well ... i've not completely corrected it.

I hope too, that some don't feel any kind of way, finding that some Members are actually given more than they actually purchase. It's my weakness. I'm often so honored that anyone would be willing to help, stopping the subscription is rarely at the top of my things to do list.

I remember thinking about stopping yours, long before now, but i had already let so much time pass, and then your Mother passed ... and i just couldn't turn your Premium Membership off, knowing you were going through so much at that moment ... so i waited.

So ... since you asked ... yes, an email was probably sent ... back in November, 2008.

I do hope this doesn't get me in trouble with the Family ... making some not want to help anymore, because they are learning that some get an extra month or two along the way ... but it's the truth.

If you find that you've paid Premium Membership for time beyond 11/08, let me know ... but that's what our records show.

I Love You Sister True!

:heart:

Destee

ps ... don't anyone depend on this happening for you ... getting more time than you actually pay for ... as i'm constantly being told i've got to stop doing this ... and i realize i gotta ... so please, don't expect it.

. .
. .

:SuN033: I sorry...:em0100:


Sister True ... Hey Sweetie ... yes, once a Premium Membership has expired, i don't believe it leaves any evidence of it in your profile / control panel any longer. So you can't see what the date was that it expired, etc. Prior to its expiration though, emails are sent saying that it's about to expire.

Your Premium Membership actually expired 11/02/2008. So if you're looking for the email notification, it would have been sent some time prior to that date.

Your asking about this is making me have to respond publicly, admitting something that isn't really common knowledge. The Administrators and Moderators have fussed at me often, about letting Member's Premium Membership run beyond the amount of time they actually paid for. I've told them that i''m really trying to do better regarding this ... stopping the subscription when i'm suppose to ... and stuff ... but, well ... i've not completely corrected it.

I hope too, that some don't feel any kind of way, finding that some Members are actually given more than they actually purchase. It's my weakness. I'm often so honored that anyone would be willing to help, stopping the subscription is rarely at the top of my things to do list.

I remember thinking about stopping yours, long before now, but i had already let so much time pass, and then your Mother passed ... and i just couldn't turn your Premium Membership off, knowing you were going through so much at that moment ... so i waited.

So ... since you asked ... yes, an email was probably sent ... back in November, 2008.

I do hope this doesn't get me in trouble with the Family ... making some not want to help anymore, because they are learning that some get an extra month or two along the way ... but it's the truth.

If you find that you've paid Premium Membership for time beyond 11/08, let me know ... but that's what our records show.

I Love You Sister True!

:heart:

Destee

ps ... don't anyone depend on this happening for you ... getting more time than you actually pay for ... as i'm constantly being told i've got to stop doing this ... and i realize i gotta ... so please, don't expect it.

. .
. .


Ok..that makes sense why I could not see it last month:SuN033:

I was wondering if I had had that kind of money to have been paid up as long as I was on as a premium member...so...I trust that ya'll's record is correct. I'se economically po..have been and continue to be...even tho I goes a slaving ere'day....as a "professional" ...STILL economically surviving in poverty!

I also knew I had "won" a month or two premium..yet..did not think it would have extended this far.

I've been "Blessed" and I THANK YOU SiS DESTEE for That...

I made emphasis on YOU since you said the "team" would have cut my butt long ago...SMILE ya'll....I am

Anywho...Ok....tho my problem has been the email thingy not working for me.

I noticed that happened when way back when, I clicked the button to STOP email notification. THEN...I put it back BUT ...it never went back into effect...so I just left it alone....my bad.
I have not received any notices...

Will my "stuff" come back when I re-up that which I can now....:?:

By that I mean...will my page go BACK to the R.B.G. set up I had or will I have to Re-create my space:?:


Love you right Black SiS Destee:couple:
and THANKS again.


M.E.
:hearts2:

:SuN033: I sorry...:em0100:





Ok..that makes sense why I could not see it last month:SuN033:

I was wondering if I had had that kind of money to have been paid up as long as I was on as a premium member...so...I trust that ya'll's record is correct. I'se economically po..have been and continue to be...even tho I goes a slaving ere'day....as a "professional" ...STILL economically surviving in poverty!

I also knew I had "won" a month or two premium..yet..did not think it would have extended this far.

I've been "Blessed" and I THANK YOU SiS DESTEE for That...

I made emphasis on YOU since you said the "team" would have cut my butt long ago...SMILE ya'll....I am

Anywho...Ok....tho my problem has been the email thingy not working for me.

I noticed that happened when way back when, I clicked the button to STOP email notification. THEN...I put it back BUT ...it never went back into effect...so I just left it alone....my bad.
I have not received any notices...

Will my "stuff" come back when I re-up that which I can now....:?:

By that I mean...will my page go BACK to the R.B.G. set up I had or will I have to Re-create my space:?:


Love you right Black SiS Destee:couple:
and THANKS again.


M.E.
:hearts2:

Yes Sister ... you aint gotta talk economically challenged to me ... :eeek: ... whew ... it's amazing this community is still alive ... with absolutely no money to speak of. It's truly God, Our Ancestors, and the few that help keep us alive, that sustain us. That's why it's so easy for me to give more to those that help, because i know, we are all struggling ... and that great show of sacrifice, giving, when one doesn't have to ... i'm moved beyond that which can be imagined.

I'm sure that's why the TEAM kinda fusses at me about it, because some of them know just how bad things are for us, and they don't understand me giving more when we have nothing ... but ... like i said ... it's my weakness.

Even though you are not a Premium Member Sister, you should still receive emails ... :lol: ... that isn't a Premium Member Feature! We'll have to just kinda play with that and see what we can do, to make it work for you again. Give me a moment and i'll test some things out, try to see if we can get an email from the community, into your email inbox.

I just looked at your profile page and realize the personalization you'd given it, is gone! I'm sorry. I had no idea that moving from Premium to Regular, took that personalization from you. I can't say that when you reinstate your Premium Membership, it will come back. I just don't know. I'm sorry. My guess would be, that it will not automatically come back.

Okay ... give me a minute, i'm gonna play around with email, and see if you receive it. If you do, let me know.

Love You!

:heart:

Destee

Sister True ... check your email ... let me know if you received the test.

Love You!

:heart:

Destee

Yes Sister ... you aint gotta talk economically challenged to me ... :eeek: ... whew ... it's amazing this community is still alive ... with absolutely no money to speak of. It's truly God, Our Ancestors, and the few that help keep us alive, that sustain us. That's why it's so easy for me to give more to those that help, because i know, we are all struggling ... and that great show of sacrifice, giving, when one doesn't have to ... i'm moved beyond that which can be imagined.

I'm sure that's why the TEAM kinda fusses at me about it, because some of them know just how bad things are for us, and they don't understand me giving more when we have nothing ... but ... like i said ... it's my weakness.

Even though you are not a Premium Member Sister, you should still receive emails ... :lol: ... that isn't a Premium Member Feature! We'll have to just kinda play with that and see what we can do, to make it work for you again. Give me a moment and i'll test some things out, try to see if we can get an email from the community, into your email inbox.

I just looked at your profile page and realize the personalization you'd given it, is gone! I'm sorry. I had no idea that moving from Premium to Regular, took that personalization from you. I can't say that when you reinstate your Premium Membership, it will come back. I just don't know. I'm sorry. My guess would be, that it will not automatically come back.

Okay ... give me a minute, i'm gonna play around with email, and see if you receive it. If you do, let me know.

Love You!

:heart:

Destee


I KNOW that's right SiS...I have the same type of "weakness"!

See I KNOW (and I sense maybe you do as well) that it's NOT really a "WEAKNESS"...at least NOT for me as an Afreekan Descendant. My STRENGTH is in my GIVING....overstanding and KNOWING..that when I do so...it's for the great good. It is certainly a STRENGTH in such an environment that we find ourselves...one that supports and encourages TAKE TAKE TAKE.....first...i.e CAPITALIZE! Living in a society based on GREED and getting more for less and all of that.
It may be a 'weakness' or rather...begins to cause HARM to the greater community when those who are receiving begin to horde as opposed to keeping it moving...you know....one who behaves in an irresponsible manner with that which they have received...then..my continued "giving" freely to them is likely to be "my" weakness when I KNOW full well they are not able or willing to "do the next right thing" with it.
Make sense:?:

Reminds me of our R.N.A. meeting topic today when part of the discussion was on "enabling". well...so much to be done...STILL...

Me...I'll KEEP ON GIVING that which so "freely" given to me...given me by the Creator of WE and that is...the DESIRE AND FIGHT TO GET AND STAY FREE!
from....yt!
Sister True ... check your email ... let me know if you received the test.

Love You!

:heart:

Destee


I did NOT receive the test :(


M.E.
:hearts2: